Legal notice
Legal Notice, Disclaimer, and Consumer Guarantees
- Australian Consumer Law (ACL) Guarantees Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
- Metaphysical and Holistic Disclaimer The items and information provided by KCGenuineCrystals (including crystals, minerals, and holistic tools) are intended for educational, spiritual, and entertainment purposes only. Not Medical Advice: The descriptions, historical uses, and metaphysical properties associated with our products do not constitute medical, psychological, or health advice. Consult a Professional: You should always consult a registered Australian healthcare practitioner regarding any physical or mental health concerns. Never disregard professional medical advice or delay seeking it because of information on our website.No Promised Results: Metaphysical crystal properties are based on historical folklore and spiritual traditions. KCGenuineCrystals makes no claims, representations, or guarantees regarding specific physical, emotional, or spiritual outcomes.
- Product Variation and Natural Characteristics Natural Variations: Because our products are natural geological specimens, each piece is entirely unique. Visual variations in size, shape, colour saturation, weight, and patterning are normal and expected.Natural Imperfections: Natural crystals often feature internal fractures (veins), inclusions, vugs (cavities), or uneven textures. Under NSW consumer guidelines, these are recognized as inherent characteristics of natural minerals and are not deemed product defects.
- Safety and Hazard Warning Choking Hazard: Many crystals, tumbled stones, and jewellery pieces are small and pose a strict choking hazard. Keep all small items entirely out of reach of infants, young children, and pets.Toxicity Warning: Certain raw or polished minerals (such as Malachite, Bumblebee Jasper, or Selenite) contain trace elements that can be toxic if ingested, inhaled as dust, or placed in water. Do not attempt to make direct crystal elixirs, do not ingest any parts of the crystals, and wash your hands thoroughly after handling raw specimens.
- Limitation of Liability To the maximum extent permitted by law (including the Competition and Consumer Act 2010 (Cth)), KCGenuineCrystals shall not be liable for any indirect, incidental, or consequential damages, losses, or injuries arising out of the use, misuse, or handling of our products or reliance on the information provided on our website.
- Governing Law This legal notice, your use of this website, and any dispute arising out of such use is governed by and construed in accordance with the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of NSW.